Privacy Policy

Effective Date: September 15, 2025

You visit hf-markets.online. We handle your data under the Protection of Personal Information Act (POPIA) in South Africa. This policy details collection, use, storage, and safeguards. You trade with transparency for South African investors.

1. Data You Provide

You submit personal information via our platform. Key types include:

  • Contact Information: You enter name, email, and phone for registration or support.
  • Verification Details: You upload ID and bank information for compliance. This aligns with FSCA License: № 46632 requirements for South African investors.
  • Usage Records: You create logs like IP addresses and page views during sessions.
  • Preference Data: You share settings through cookies. See our Cookie Policy for details.

2. How We Use Your Data

You permit us to process data for these aims:

  • Enable access to trading tools and risk management options.
  • Verify identity to support secure practices.
  • Respond to account queries and support needs.
  • Provide optional alerts on market opportunities in ZAR.
  • Review usage patterns to enhance platform tools.

3. Legal Basis for Processing

You consent or agree to processing based on:

  • Your permission for non-essential uses, such as notifications.
  • Contractual needs for platform access and tool functionality.
  • Legal obligations under FSCA and POPIA for South African investors.
  • Our legitimate interests in security, balanced against your rights.

4. Sharing Your Data

You allow disclosure in limited scenarios:

  • Regulators like FSCA access data for compliance checks.
  • Trusted providers manage payments or tech support with strict agreements.
  • Authorities receive data if required by law or to protect rights.

We do not sell your data for promotional purposes.

5. Data Security

You rely on our measures like encryption and access controls. These protect against breaches. Systems involve risks—apply risk management tools in your approach.

6. Your Rights

POPIA provides these choices:

  • You access data we hold about you.
  • You update incorrect information.
  • You request deletion where possible under law.
  • You object to certain processing.
  • You revoke consent if applicable.

Reach info@hf-markets.online to exercise rights.

7. Data Retention

You influence how long we keep data. We retain it as necessary for services or regulations. Records for South African investors typically last seven years.

8. International Data Transfers

Your data may transfer outside South Africa to service providers. We ensure POPIA-compliant protections.

9. Policy Changes

You review updates posted here with dates. Ongoing use signals acceptance. Check periodically for South African investors.

10. Contact Information

You connect with us on privacy matters:

Email: info@hf-markets.online
Phone: +27 10 443 7080
Address: Katherine & West Building, 114 West Street, Sandton, Johannesburg, 2196, South Africa